The most common concerns
of our customers

Our experts are available to answer any questions you may have about our innovative heat pump systems. Whether you need product information, technical details, or customized solutions, we’re here to help. Contact us today to learn more about our eco-friendly heating solutions.

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Technical questions
about operation

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Frequently Asked
Questions

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Technical questions about operation? Have you watched our videos yet?

Technical questions? In the download section, you’ll find user manuals, data sheets, and hydraulic diagrams.

We’ve answered some of the most frequently asked questions in our FAQs.

Have you already spoken with our local sales partner or heating contractor?

Please note that we can only process service requests on weekdays. For very urgent matters, please call us at (+43 (0)506322) and leave a voicemail. Emergencies are also handled outside our business hours between 8:00 AM and 5:00 PM.

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Heat pump serial number (required field for existing systems)
You can find the heat pump's serial number on the nameplate on the back of the outdoor unit.

Control unit serial number (required field for existing systems)
You can find the control unit's serial number in the main menu of the user interface.

Company that installed the heat pump (required field for existing systems)

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LAMBDA Wärmepumpen GmbH

Perlmooserstraße 2, 6322
Kirchbichl, Austria

Contact

+43 (0) 50 6322
office@lambda-wp.at

Hours

Mon–Thu: 8:00 AM – 5:00 PM
Fri: 8:00 AM – 12:00 PM

The most common concerns of our customers

LAMBDA Wärmepumpen GmbH

Contact

Hours

The most common concerns
of our customers